How is OmniAdministrator Different

We partner with your business for the long-haul.
Others sell software packages.

We provide our services for a low monthly fee per user.
Others require high initial investment plus probable regular upgrade costs.

We can offer a dedicated Sales Representative for you.
Others often treat you as a number.

We have no hidden costs, just a low monthly fee.
Other have techsupport that may be expensive.

With our system all you need is internet connection.
Others will require servers and extensive IT support locally.

The main reason OmniAdministrator is different can be found in our mission statement. OmniAdministrator was founded on the hope that we could build and develop a business administrative solution to meet these goal:

• Affordable small companies based on low monthly fee per user.
• Expandable to meet the demands of mid-size and even large corporation.
• Full integrate: CRM, ERP, Virtual faxing, VoIP, Production planning, Human resources, and much more.
• Web-site with CMS integrated with access from main login.
• Fully integrated web-store and E-commerce.
• Fully integrated shipping solutions with FedEx/UPS automation for rates, labels, and tracking.
• and much more.

We saw that the biggest challenges small companies face when having to build administrative solutions are:

• Comprehensive business system are available, but often much too expensive.
• Several off-the shelf products is cheaper, but difficult to integrate.
• Little control of company communication, such as emails, faxes, letters, etc.
• Web-sites with CMS (Content Management System) for each updating.
• Reasonable E-commerce with decent merchant services.
• Mobility for key team members.

The technology that enable us to solve these problems was new functions of web-based database and software services. By us hosting your company on our servers, we are more efficient in keeping these operating at a fraction of the cost of on-site servers. Furthermore, all you need is an internet connection to access all your information from anywhere and anytime.

It took about three years of development and field testing to reach our initial goals and we continue to look for ways to improve the system and its features. If you are interest in OmniAdministrator and ready for a partnership and personal relationship to provide the structure that lets you focus on grown, please do not hesitate to contact us.  

The main highlights of features:

• OmniAdministrator offers a true virtual office you can access anywhere and literally work efficiently from any location.
• OmniAdministrator is your IT department. All you need is an internet connection and we handle the rest.
• OmniAdministrator has a structured environment for your organization that helps you to store and distribute all your information efficiently.
• OmniAdministrator focuses on keeping the software simple and user friendly.
• OmniAdministrator provides each customer with their own dedicated representative that knows you and can help you better.
• OmniAdministrator centers most information around the contact point.

Naturally, OmniAdministrator is a full featured Contact Relationship Management (CRM) and Enterprise Resource Planning (ERP) software service. This means that you use OmniAdministrator to manage nearly all the administrative functions in your organization. First and foremost, your team has the ability to see customer data, make educated decisions based on a total picture of the dealings with the customer, then respond to questions or problems right away. This kind of ability is only possible since OmniAdministrator leads the users to send and receive communication directly from the contact point. Probably the fact that we have integrated your emails directly into OmniAdministrator forces the users to begin using it with every email. This will naturally lead to using the letter and fax functions which are faster to use for short communications than a word processor, but most importantly the letter or fax is stored under the customer right away for other team members to see. There is much more to be said on all the features and how we have designed this to maximize your team effort.

We continue to strive in making the system easier to use and to add features carefully so we do not make it more difficult to use. This brings us to another area where OmniAdministrator has a different attitude in providing you with a software service. Most of our improvements to the software will be made available to you at no extra fee. This means that as we make a better system, you benefit without paying more. Naturally, there will be a few exceptions to this when we implement features that will cost us extra. Currently, future versions will include features, such as VoIP, virtual PBX, automated faxing, SMS messages, and automated E-commerce. Where OmniAdministrator will have to pay fees for usage, we will have to pass these along to you, the user. However, our promise is that when we make new features available you can choose to upgrade at no extra charge unless there are special circumstances (like the ones just mentioned).

We believe in good customer relationships and in providing you with the tools to deliver good service. Our commitment to you is to provide you with a dedicated representative that understands you and is there for you. We are looking forward to the opportunity of working with you and your company in growing and prospering.